Your privacy is important to Where Pigs Fly Farm Sanctuary (Where Pigs Fly). This policy outlines how we collect, use and disclose your personal information through our website, social media platforms, and contact channels.
Collection of Personal Information
Generally, you can browse our website without providing personal information. However, we collect personal information during interactions such as shopping in our online store, making donations, sponsoring animals, participating in educational programs, making enquiries, seeking animal adoptions through our social media, requesting assistance, posting on our platforms, volunteering, and subscribing to our newsletter.
We also collect non-personal data via cookies, including session cookies, persistent cookies for recording preferences, and third-party cookies for marketing and analytics. You can manage cookies through your browser settings.
We retain your personal information as long as necessary to provide services and comply with legal obligations.
Use of Personal Information
We use your personal information to communicate with you, respond to enquiries, process donations, and fulfill orders. If provided by someone else (e.g., for a sponsorship), we use it only for sending the sponsorship or gift pack, unless you consent to additional communications.
We may use your information for direct marketing if you consented to this purpose. You can opt out of receiving such communications at any time.
Sharing Your Personal Information
We may disclose your personal information to third parties for payment processing, deliveries, insurance, customer experience solutions, and legal reasons. Our third-party service providers have their own privacy policies and may further disclose your information as necessary.
Overseas Disclosure
Your information may be hosted on overseas platforms, and information posted on our social media can be accessed globally.
Access to Personal Information
You can update your personal information by logging into your account or by contacting us at hello@@wherepigsfly.org. You can also request access to your records.
Links
External website links on our site are not covered by this policy.
Changes to Privacy Policy
We may update this policy and will notify you of changes on our website. Continued use of our services after changes means acceptance of the new policy.
Contact Details
If you have questions about our privacy practices, please contact us at:
Where Pigs Fly Farm Sanctuary
194 Murrays Run Road, Laguna, NSW 2325
hello@wherepigsfly.org
We will address your concerns within 30 days.
